Main Support
Personalizing E-mail notifications
Watchful offers a flexible email notification system. You can personalize the email addresses that receive notifications, and disable specific notifications as applicable to your existing workflow.
Personalizing recipients
To personalize the notification recipients:
- On the left navigation bar of the Watchful dashboard click on
Settings
then click onNotifications
tab. - Specify notification Email address as a comma-separated list in the field at the top of the screen (as shown above). If left empty, notifications will be sent to your account Email address.
- To disable ALL notifications to ALL recipients, select
Yes
in theDisable All Notifications by Email
area. - Click the Save button to confirm your changes.
Personalizing notification events
To personalize the types of events that trigger notifications:
- On the left navigation bar of the Watchful dashboard click on
Settings
then click onNotifications
tab. - Ensure that
No
is selected in theDisable All Notifications by Email
area. - Use the checkboxes to DISABLE the desired notification events (see below).
- Click the Save button to confirm your changes.
Personalizing Stale Backup
notifications
To personalize the default settings for Stale backup notifications (see also the complete FAQ regarding stale backup notifications):
- On the left navigation bar of the Watchful dashboard click on
Settings
then click onNotifications
tab. - Ensure that
No
is selected in theDisable All Notifications by Email
area. - Ensure that
Stale backups
is NOT selected in theDisable some types of notifications
area. - Specify the desired number of days in the
Default stale backup threshold
field. - Click the Save button to confirm your changes.
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